Hi, puzzler.
How can we help?

All 5,015 main levels are free to play and unlock as you progress. There are no ads or subscriptions. Keepsake styles unlock through play, with no purchase required.

You can optionally buy consumable packs of 10 Hints, 10 Find Capybara uses or 10 Revives. Purchases are never required to unlock a level.

Place one capybara in every row, column and color region. Capybaras cannot touch, including diagonally.

Tap a square to mark or clear an X. Double-tap a square to place a capybara. Drag across squares to mark or clear Xs. You can revisit the tutorial from the settings inside a level.

Yes. Puzzles and game artwork are included in the app. Purchases, email support and visiting these pages need an internet connection.

The daily challenge unlocks after you complete the first 10 main levels. A new puzzle becomes available at midnight in UTC+8, which may differ from midnight in your local time zone.

1. Keep Capyku installed and make sure you are connected to the internet.
2. Reopen the app and return to the shop. If Check purchase is shown, use it to retry checking the pending purchase.
3. If it is still unresolved, email us with the pack name, approximate purchase time, app version and a description of what you see.

You do not need to buy the pack again to retry delivery. Please do not delete the app as a troubleshooting step: your progress and tool balances are stored locally.

Check your internet connection, Apple Account purchase availability and any Screen Time restrictions. Apple manages payment authorization; Capyku does not manage your Apple Account.

See Apple’s in-app purchase restriction guidance ↗

These packs contain consumable items. Used tools cannot be restored. Capyku can retry unfinished transactions, but it does not provide cloud syncing or guarantee restoration of remaining tool balances after the app is deleted, its data is cleared or you switch devices.

Read Apple’s guidance on missing in-app purchases ↗

Apple handles refund requests for purchases billed through the App Store. Eligibility is determined by Apple and applicable consumer rights.

Request a refund from Apple ↗ · Read Apple’s refund instructions ↗

Your progress, settings, tool balances and keepsake album are stored on your device. Capyku has no player accounts or developer-operated cloud sync. Device backups are managed by your operating system and provider; they are not a Capyku recovery service.

Deleting the app and its data can make your progress and remaining tools unrecoverable. Contact us before reinstalling if you are troubleshooting a problem.

Choose Share Card on a completed puzzle or in your album, then choose an action in the system share sheet. To save a picture, use Save Image when that action is available and allow photo adding if iOS asks.

Capyku does not need access to read your photo library. If saving is blocked, check Capyku’s photo permissions in iOS Settings. Canceling the share sheet does not save or send the picture.

Open Settings from the home screen to change the language and adjust music, sound and haptics. You can also adjust gameplay settings while inside a level.